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Financial Services Guide

Oracle Advisory Group Pty Ltd

ABN: 71 617 787 176
Address: Level 2, 240-244 Pacific Highway, Charlestown NSW 2290
Phone: (02) 4088 6444
Email: info@oracleag.com
www.oracleag.com

This Financial Services Guide describes our financial advisory services to assist you to decide whether to use our services. It also describes how we are remunerated, our professional indemnity insurance and how we handle any complaints you may have.

We may also give you other documents when providing our services including:

  • Statements of Advice – If we provide you with advice about your personal circumstances, we will set out our advice in a Statement of Advice (or in some cases, a shorter document called a Record of Advice). This will also tell you how we will be remunerated for the advice we give you. When we provide further advice to you, we may not give you a Statement of Advice, however we will record the advice and you can ask us for a copy of the advice by calling or emailing us.
  • Product Disclosure Statements – If we recommend that you acquire a financial product, we will also provide you with a Product Disclosure Statement containing information about the product’s features and risks.

OUR SERVICES

Oracle Advisory Group Pty Ltd is an authorised representative of Farnam Investment Management Pty Ltd who has authorised us to provide the following financial planning services:

  • Cash Management – budgeting, debt management
  • Wealth accumulation strategies – full financial plan, one off investment, gearing
  • Ongoing investment management, including managed portfolio services
  • Superannuation – individuals and self managed super funds
  • Retirement planning – income and investments
  • Retirement – transition to retirement, social security advice, aged care planning
  • Life and personal risk insurance, including life risk, TPD, income protection and business insurances such as key person and business equity insurance
  • Estate planning.

We are authorised to advise on and apply for the following types of financial products on your behalf:

  • Deposit and payment products
  • Securities
  • Managed investment schemes, including investor directed portfolio services
  • Government debentures, stocks and bonds
  • Derivatives
  • Margin lending
  • Superannuation, including SMSFs
  • Retirement savings accounts
  • Life risk and investment products.

HOW YOU CAN DEAL WITH US

We act for you when we give advice and when we arrange financial products on your behalf.

You can give us instructions in person, by phone, mail or email. It is important that you provide us with complete and accurate information about your circumstances and you take the time to check any assumptions we make and the basis for our advice. If you don’t, our advice may not be appropriate for your needs.

Naturally, your circumstances may change over time. When this happens, our initial advice and recommendations may no longer be appropriate for you. We can periodically review your financial position, personal circumstances, financial goals and investment strategies to decide whether those strategies and goals and the financial products you hold are appropriate. Or, you can contact us for a review when your circumstances change.

HOW WE ARE PAID

Our remuneration varies depending on the services we provide.

Financial and Investment Advice

Initial Advice Fee

We charge a fixed fee of up to $6,600 incl. GST for our initial financial and investment advice. The amount of the initial advice fee will vary according to the complexity of your circumstances and the nature and extent of the advice we provide. We will agree the scope of the advice and the fee with you before we prepare our advice.

Ongoing Adviser Service Fees

Our fees for providing ongoing advice on your financial strategy and portfolio to ensure that they remain appropriate for your needs and circumstances will depend on the complexity of your needs and how your investments are managed and administered.

We offer 3 main management and administration options, which we will discuss with you at the time of our initial advice to assist you to select the approach which is appropriate for you: 

  • Farnam Managed Accounts – This is a managed investment scheme, which manages and administers your investments. It is provided by our authorising licensee, Farnam Investment Management Pty Limited. It is generally suitable for clients who do not want to be involved in day to day decisions regarding the management of their investments.If you invest in Farnam Managed Accounts, we will charge an ongoing adviser service fee of up to 1.1% of the value of your portfolio.  Farnam Managed Accounts will also charge you an investment management and administration fee, the amount of which will be disclosed in their Product Disclosure Statement and explained in our Statement of Advice.
  • Oracle Managed Portfolio Service – This is an in-house investment management and administration service. It is generally suitable for clients who want to be involved in decisions regarding the management of their investments.
  • Our fees for this service are tiered according to the value of the investments which we manage and administer for you, as set out in the table below:

 

Amount Invested % Fee p.a. incl. GST
$0-$500,000 1.32%
plus $500,001-$1,000,000 0.99%
plus $1,000,001-$2,000,000 0.66%
plus $2,000,001 and over 0.44%

 

  • Wrap Platform – If neither of the above services are suitable for you (or your investments are currently managed through a wrap), we may recommend that you use an external wrap platform (also called an investor directed portfolio service).We will charge a fee of up to 1.65% of the value of your portfolio for our ongoing advice service. The wrap platform will also charge an administration and other transaction fees, which will be disclosed in their Product Disclosure Statement

Execution Fees

If you ask us to buy or sell shares or warrants on your behalf, we may charge brokerage of up to $1.75% of the value of the trade (with a minimum charge of $99). We may also charge an off market transfer fee of $88 incl. GST when a share is transferred off market.

Life Insurance

If we arrange life insurance for you, we will receive commission from the insurers with whom we place your insurance in the first and subsequent years that the policy is on foot. These commissions are included in the premium for the policy and are not an additional charge to you.

The amount will vary depending upon the type of insurance arranged and when the policy is issued, but will not exceed the amounts shown in the table below:

Date of Policy Issue Initial Commission Ongoing Commission
% of Premium
Calendar year 2018 up to 80% 20% p.a.
Calendar year 2019 up to 70% 20% p.a.
After 1 January 2020 up to 60%. 20% p.a.

These amounts exclude GST and statutory charges.

“Grandfathered” Remuneration

If any of our advisers advised you while they were an authorised representative of Morgans Financial Limited, we may also receive an ongoing commission for financial products that they arranged for you before 1 July 2014. These can range between:

  • Investment and superannuation – up to 0.44% per annum of the funds invested.
  • Investment and superannuation held through a platform – up to 0.44% of the funds invested.
  • Margin lending – up to 0.33% of the interest payable on your outstanding loan amount.
  • Life insurance – up to 30% of the premium you pay each year.
  • Cash accounts – up to 0.25% of the funds held.

OUR ADVISORS

Our advisers are paid an annual salary. Our advisers may be eligible to receive a performance bonus if they meet pre-set agreed key performance indicators. We may also ask you to agree that they also receive a share of the fees you pay us or the commissions we receive.

Some of our advisers are shareholders in Farnam Investment Management Pty Limited, which is our authorising licensee and provider of the Farnam Managed Account product that we may recommend to you.

PROFESSIONAL INDEMNITY INSURANCE

We have professional indemnity insurance in place, which covers us for any errors or mistakes relating to our financial planning services. This insurance meets the requirements of the Corporations Act and covers the services provided by our advisers after they cease working with us provided we notify the insurer of the claim when it arises and this occurs within the relevant policy period.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We are committed to protecting your privacy. We use the information you provide us to advise you on your financial circumstances, goals and strategies. We provide your information to the product issuers with whom you choose to deal (and their representatives). We do not trade, rent or sell your information or disclose it to overseas recipients. If a recipient is not regulated by laws that protect your information in a way that is similar to the Privacy Act, we will seek your consent before disclosing your information to them.

If you do not provide us with full information, we cannot properly advise or assist you with your financial services needs. For more information about how to access the information we hold about you, how to have it corrected and how to complain if you think we have breached the privacy law, ask us for a copy of our Privacy Policy by contacting us on (02) 4088 6444 or visiting our website at www.oracleag.com.au.

IF YOU HAVE A COMPLAINT

If you wish to complain about our services, you can either discuss the matter with your adviser or contact our Complaints Officer on (02) 4088 6444.  We will acknowledge receipt of your complaint immediately, and attempt to resolve it quickly and fairly.

If we do not resolve your complaint to your satisfaction, you may be able to refer your complaint to the Financial Ombudsman Service (FOS), an external dispute resolution scheme, of which we and our AFS licensee are members. For more information about FOS, call 1300 780 808, visit their website at www.fos.org.au, email info@fos.org.au or write to GPO Box 3, Melbourne, VIC 3001. FOS is free of charge and any decision they make is binding on us, but not on you.

HOW YOU CAN CONTACT US

If you have any questions, please contact us.

Your Financial Adviser

Oracle Advisory Group Pty Ltd

Address: Level 2, 240-244 Pacific Highway, Charlestown NSW 2290

Phone: (02) 4088 6444

Email: www.oracleag.com

Our AFS licensee

Farnam Investment Management Pty Ltd

ABN: 15 149 971 808

AFS Licence No: 430574

Address: PO Box 35 Belmont NSW 2280

Phone: 1300 651 402

 

This FSG was prepared on 9th April 2018 Its distribution was authorised by Farnam Investment Management Pty Ltd.

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